Shipping policy

Last updated: October 2026

Halford footwear is individually handcrafted to order. Please review the production and delivery timelines below before placing your order.

PRODUCTION TIME

Please allow approximately 2 weeks for production.

Production begins once your order has been confirmed and, where required, your sizing or customization details have been verified.

Because our footwear is made individually rather than taken from ready-made stock, production times may occasionally vary.

DELIVERY WITHIN PAKISTAN

Halford currently offers delivery within Pakistan.

Once your order has been completed and dispatched, delivery typically takes approximately:

1–3 working days

Delivery is currently complimentary across Pakistan.

ORDER TRACKING

Where tracking is available, tracking information will be provided after your order has been dispatched.

Please allow some time for the courier’s tracking system to update after receiving your tracking details.

DELIVERY ESTIMATES

Production and shipping timeframes are estimates rather than guaranteed delivery dates.

Delays may occasionally occur because of:

  • production requirements;
  • courier operations;
  • public holidays;
  • weather or transportation disruption;
  • incorrect or incomplete delivery information; or
  • circumstances outside Halford’s reasonable control.

If we become aware of a significant delay affecting your order, we will make reasonable efforts to keep you informed.

DELIVERY ADDRESS

Customers are responsible for providing an accurate and complete delivery address and contact number at checkout.

If you notice an error in your shipping information, contact us as soon as possible.

Once an order has been dispatched, we may not be able to change the destination.

Additional costs resulting from an incorrect or incomplete address provided by the customer may be the customer’s responsibility.

CASH ON DELIVERY

Cash on Delivery orders may be subject to confirmation before production begins.

Please ensure that the telephone number provided at checkout is accurate and reachable.

Halford reserves the right to contact customers to verify COD orders before committing materials or beginning production.

Repeated refusal of confirmed COD deliveries may result in future COD orders being declined.

DAMAGED OR LOST SHIPMENTS

If your package appears damaged when delivered, please photograph the packaging and product and contact us promptly.

If tracking indicates a delivery problem or your order appears to have been lost in transit, contact us so that we can investigate the shipment with the courier.

INTERNATIONAL SHIPPING

Halford currently accepts online orders for delivery within Pakistan only.

International shipping may be introduced in the future.

CONTACT

For shipping or delivery enquiries:

Halford
Email: support@halford.shop
Phone: 03021516869